Business Analyst - Technology

Team Overview:

The Product and B2C teams comprise Content Management, Design, Product and B2C staff, based in London - UK, and Sofia - Bulgaria.  A flexible approach to time zones is expected in order to work with colleagues in different time zones depending on project and operational requirements. 

Job Purpose:

GAN is looking for a highly motivated business analyst to join its rapidly expanding business.

This is a rare opportunity to assume a role where you will make a direct impact on the course that this company takes and its success.

GAN is growing in staff, in clients, and in technology. We are revamping our old code and incorporating new tools. As the business analyst you need to guide the development direction with product specifications, models, development estimates, design suggestions, and user journeys. Armed with your expert knowledge of GAN’s platform and tools, you will have an integral role in the direction of GAN’s technology roadmap.

Description of Job Responsibilities:

• You will work closely with Product Owners, helping them to:
• Define the Vision
• Build and manage the product backlog
• Prioritise requirements
• Assess technical and operational feasibility
• Create specifications to drive design, development and test
• Identify and actively engage with stakeholders in the feature design process to establish look, feel and user journey
• Work with your Project Team, Architects and Developers to determine how new features and changes should be carried out.
• In sprint planning, you will dig into a feature request, working with the stakeholders and the development team to understand how to turn feature requests into technical solutions.
• Model user journeys, data flows, data structures, use cases, activities and process, states and state changes, look-and-feel and site navigation that describe how features will work, how users will interact with your systems, how systems and functions will interface with each other, etc

Requirements:

• Superb organisational and planning skills with strong attention to detail and follow-through
• Expert verbal and written communication skills in documentation, in email, and over online chat.  
• Problem solver – Able to quickly assess an issue or a request and suggest a suitable solution using the current technology and tools
• Relationship builder - Know your audience (developer, stakeholder, client, player) and establish rapports and strong networks within and across those varied audiences  
• Self-starter – you must be proactive in your role, and understand what will be required from you to complete your projects 
• Technically curious
• Be passionate about writing good requirements, with experience gained in formal and less formal project environments, with agile and non-agile delivery processes
• User stories, BDD, Gherkin (syntax) – and should know how to write a good one!
• Jira expert
• Lucid Chart and/or Visio or other enterprise analysis, design, and implementation modelling tool.

Nice to Have

• Coding experience
• Proficient use of Microsoft Office, including using the same brand stylesheets across all documentation types
• Adobe Photoshop, Illustrator, XD, Confluence, or other products for creating designs, mock-ups, and documentation
• Enterprise knowledge management applications and processes
• Ability to thrive in a fast-paced, deadline-driven environment

Travel Requirements:

This role may require some travel to other GAN offices.  

GAN operates in a highly regulated environment, and candidate may be required to obtain an occupational gaming license in one or more U.S. states, which includes an application of personal data, a criminal and credit check, and fingerprints.  GAN will cover all costs and provide access to an Identity Protection program.