CRM Executive, Simulated Gaming

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GAN is looking for an experienced CRM Executive to join our growing Social Casino Retention team. In this role you will play a pivotal part in executing the social gaming retention strategy.

 

Responsibilities

  • Responsible for the successful implementation, management and day‐to‐day operation of the CRM activities and automation systems
  • Managing the operation of monetization activities within the game through the site’s back office system: setting up promotions, controlling game features, creating pricing configurations, segmentation, prizes awarding, etc.
  • Managing the operation of monetization activities outside the game: setting up ongoing and daily emails, in app messaging, push notifications, etc.
  • Ensuring the CRM strategy is consistent, flawless with the best customer experience
  • Constantly analyzing and optimizing CRM journeys to ensure continuous improvement and identifying future opportunities for growth
  • Work closely with internal and external stakeholders to ensure engagement of customers with refreshing, perfectly executed campaigns and in relevant communication cycles

 

Requirements

  • 2+ years experience in a CRM / online marketing position, focused on customer retention
  • Highly attentive to details, thorough, responsible and punctual
  • Strong computer skills, ability to learn and operate multiple applications
  • Ability to work under pressure 
  • Experience with CRM tools – an advantage
  • Great time management skills
  • Strong problem solving/troubleshooting skills
  • Proactive and creative with the drive to improve and continuously learn
  • English proficiency both spoken and written  - must
  • A Bachelor’s degree from an accredited university – an advantage

GAN operates in a highly regulated environment, and candidate may be required to obtain an occupational gaming license in one or more U.S. states, which includes an application of personal data, a criminal and credit check, and fingerprints.  GAN will cover all costs and provide access to an Identity Protection program.    

 

Or, know someone who would be a perfect fit? Let them know!

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Tel Aviv, Israel

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Why work with GAN?

An opportunity to work and build a career in an established multinational company with a start-up feel and community.

  • GANtastic Culture

    We are a group of hard-working, smart individuals from all around the world. We value a healthy work/life balance, providing flexible work hours while offering a fun, lively, and supportive work environment - including activities like zoom happy hours and employee-friendly competitions (just wait until you submit your pet photos, talent videos, and written stories for prizes). We believe in helping the company flourish by championing each other's personal and professional growth.

    At GAN, you're more than just an employee - you're family.

  • Compensation and Benefits

    Competitive total compensation package - including generous Holiday (EU) / PTO (US) programs and company paid Bank Holidays (EU) / Holidays (US).

    Benefit packages are dependent on the country, as some countries have healthcare through the government. In addition, GAN offers pension plans (EU) / 401(k) matching (US), paid maternity and paternity leave, and health and wellness coverage in the US (including medical, dental and vision, HSA, short-term and long-term disability insurance, and life insurance).

  • GAN Perks

    Fitness, gym, and sports reimbursement programs or vouchers, payday drinks, social events and competitions, and employee referral bonuses.

  • Equal Opportunity Employer

    GAN is committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the military and armed forces, or any other basis protected by country, federal, state, or local law. We are fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences, and values.

GAN Workplace & Culture

GAN offers an empowered work environment that encourages creativity, initiative, and professional growth. We provide a competitive salary and benefits package.

 

 

 

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@gan.com
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