Business Analyst - Technology

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Team Overview:

The Product and B2C teams comprise Content Management, Design, Product and B2C staff, based in London - UK, and Sofia - Bulgaria.  A flexible approach to time zones is expected in order to work with colleagues in different time zones depending on project and operational requirements. 

Job Purpose:

GAN is looking for a highly motivated business analyst to join its rapidly expanding business.

This is a rare opportunity to assume a role where you will make a direct impact on the course that this company takes and its success.

GAN is growing in staff, in clients, and in technology. We are revamping our old code and incorporating new tools. As the business analyst you need to guide the development direction with product specifications, models, development estimates, design suggestions, and user journeys. Armed with your expert knowledge of GAN’s platform and tools, you will have an integral role in the direction of GAN’s technology roadmap.

Description of Job Responsibilities:

  • You will work closely with Product Owners, helping them to:
    • Define the Vision
    • Build and manage the product backlog
    • Prioritise requirements
    • Assess technical and operational feasibility
  • Create specifications to drive design, development and test
  • Identify and actively engage with stakeholders in the feature design process to establish look, feel and user journey
  • Work with your Project Team, Architects and Developers to determine how new features and changes should be carried out.
  • In sprint planning, you will dig into a feature request, working with the stakeholders and the development team to understand how to turn feature requests into technical solutions.
  • Model user journeys, data flows, data structures, use cases, activities and process, states and state changes, look-and-feel and site navigation that describe how features will work, how users will interact with your systems, how systems and functions will interface with each other, etc


  • Superb organisational and planning skills with strong attention to detail and follow-through
  • Expert verbal and written communication skills in documentation, in email, and over online chat.  
  • Problem solver – Able to quickly assess an issue or a request and suggest a suitable solution using the current technology and tools
  • Relationship builder - Know your audience (developer, stakeholder, client, player) and establish rapports and strong networks within and across those varied audiences  
  • Self-starter – you must be proactive in your role, and understand what will be required from you to complete your projects 
  • Technically curious
  • Be passionate about writing good requirements, with experience gained in formal and less formal project environments, with agile and non-agile delivery processes
  • User stories, BDD, Gherkin (syntax) – and should know how to write a good one!
  • Jira expert
  • Lucid Chart and/or Visio or other enterprise analysis, design, and implementation modelling tool.

Nice to Have

  • Coding experience
  • Proficient use of Microsoft Office, including using the same brand stylesheets across all documentation types
  • Adobe Photoshop, Illustrator, XD, Confluence, or other products for creating designs, mock-ups, and documentation
  • Enterprise knowledge management applications and processes
  • Ability to thrive in a fast-paced, deadline-driven environment

Travel Requirements:

This role may require some travel to other GAN offices.  

GAN operates in a highly regulated environment, and candidate may be required to obtain an occupational gaming license in one or more U.S. states, which includes an application of personal data, a criminal and credit check, and fingerprints.  GAN will cover all costs and provide access to an Identity Protection program.    

Or, know someone who would be a perfect fit? Let them know!

London, UK

70 Newcomen St
SE1 1YT London Directions View page

Why work with GAN?

An opportunity to work and build a career in an established multinational company with a start-up feel and community.

  • GANtastic Culture

    We are a group of hard-working, smart individuals from all around the world. We value a healthy work/life balance, providing flexible work hours while offering a fun, lively, and supportive work environment - including activities like zoom happy hours and employee-friendly competitions (just wait until you submit your pet photos, talent videos, and written stories for prizes). We believe in helping the company flourish by championing each other's personal and professional growth.

    At GAN, you're more than just an employee - you're family.

  • Compensation and Benefits

    Competitive total compensation package - including generous Holiday (EU) / PTO (US) programs and company paid Bank Holidays (EU) / Holidays (US).

    Benefit packages are dependent on the country, as some countries have healthcare through the government. In addition, GAN offers pension plans (EU) / 401(k) matching (US), paid maternity and paternity leave, and health and wellness coverage in the US (including medical, dental and vision, HSA, short-term and long-term disability insurance, and life insurance).

  • GAN Perks

    Fitness, gym, and sports reimbursement programs or vouchers, payday drinks, social events and competitions, and employee referral bonuses.

  • Equal Opportunity Employer

    GAN is committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the military and armed forces, or any other basis protected by country, federal, state, or local law. We are fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences, and values.

GAN Workplace & Culture

GAN offers an empowered work environment that encourages creativity, initiative, and professional growth. We provide a competitive salary and benefits package.




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