Technical Sales Lead (US)

Team Overview:

The Client Services Team members are located out of both the US (East Coast) and Las Vegas GAN offices and covers all Client Services and Account Management aspects for GAN. The Client Service Team is responsible for providing internal and external customers effective working relationships for client stakeholders, including Commercial, Product, Software Delivery, Marketing, BI, IT Support, Finance, and Customer Services teams. The Client Services Team is responsible for end to end oversight of the Simulated and Real Money Gaming for all Customers.

Job Purpose:

Technical Sales Lead shall be responsible for presenting GAN’s product offerings and architecture in the best light to prospects and customers, to evoke confidence in our technology and infrastructure, and to remove all technical or product objections in the sales cycle.

The Technical Sales Lead will need to leverage comprehensive technical and product knowledge of GAN, along with sales skills to provide advice and support on a range of products, for which a certain level of expertise is needed. The Technical Sales Lead will be a key point of contact for clients and provide both pre- and after-sales advice and assist sales colleagues with bids and tenders for new clients and liaise regularly with other members of the company from a range of departments, including: development, delivery, product, marketing, and account management.

Description of Job Responsibilities:

  • Provide pre-sales technical assistance and product education
  • Persuade clients that a product or service best satisfies their needs in terms of quality, price and delivery
  • Develop long-term relationships with clients, through managing and interpreting their requirements
  • Work on after-sales support services and provide technical back up as required
  • Work with the Client Services group to arrange and carry out product training
  • Support sales and marketing activities by attending presentations/meetings, trade shows, conferences and other events
  • Make technical presentations and demonstrate how a product meets client needs
  • Gather high level requirements or specifications



  • Minimum of 5 years’ experience as a pre-sales technical lead  
  • Exceptional external and internal communication abilities
  • Bachelor's degree in Computer Science or similar technical discipline
  • Experience with hardware and network administration
  • History of architecting and delivering large scale projects thru the sales channel
  • Excellent presentation skills as well as the ability to negotiate difficult or sensitive situations diplomatically
  • Ability to understand client's perspectives in all interactions, to analyse their needs and to offer alternative solutions
  • Team player
  • Adaptable, flexible and open minded


Below are typical requirements we should look at including in all job descriptions IF it fits the role. IF the below does not fit, remove or edit as needed.

  • Strong emotional IQ (EQ) and demonstrated ability to create relationships with new people quickly and easily and manage those relationships effectively over time
  • Ability to thrive in a fast-paced, deadline-driven environment
  • Self-motivated and solution-oriented
  • Highly organized with strong attention to detail and follow-through
  • Confident, strategic thinker
  • Strong presentations skills
  • Demonstrates ability to adapt to various Client corporate cultures
  • Excellent oral and written communication skills
  • Ability to plan strategically, but stay on top of tactical execution

This position can be located in any location preferably near one of GAN's Offices


Travel Requirements:

This role could require up to 20% of travel for US based client support. The possibility for international travel exists for collaboration with GAN teams, therefore a valid and current passport must be maintained.



Philadelphia, PA, US, Irvine, CA, US, Las Vegas, NV, US and New Jersey, US

Or, know someone who would be a perfect fit? Let them know!

70 Newcomen St
SE1 1YT London Directions View location page

Irvine, CA, US

92606 Irvine Directions View location page

Las Vegas, NV, US

89145 Las Vegas Directions View location page

New Jersey, US

07704 Fair Haven Directions View location page

Philadelphia, PA, US

19102 Philadelphia Directions View location page

Sofia, Bulgaria

Blvd "James Bourchier" 76a
1407 Sofia Directions View location page

Tel Aviv, Israel

Tel Aviv-Yafo Directions View location page

Why work with GAN?

An opportunity to work and build a career in an established multinational company with a start-up feel and community.

  • GANtastic Culture

    We are a group of hard-working, smart individuals from all around the world. We value a healthy work/life balance, providing flexible work hours while offering a fun, lively, and supportive work environment - including activities like zoom happy hours and employee-friendly competitions (just wait until you submit your pet photos, talent videos, and written stories for prizes). We believe in helping the company flourish by championing each other's personal and professional growth.

    At GAN, you're more than just an employee - you're family.

  • Compensation and Benefits

    Competitive total compensation package - including generous Holiday (EU) / PTO (US) programs and company paid Bank Holidays (EU) / Holidays (US).

    Benefit packages are dependent on the country, as some countries have healthcare through the government. In addition, GAN offers pension plans (EU) / 401(k) matching (US), paid maternity and paternity leave, and health and wellness coverage in the US (including medical, dental and vision, HSA, short-term and long-term disability insurance, and life insurance).

  • GAN Perks

    Fitness, gym, and sports reimbursement programs or vouchers, payday drinks, social events and competitions, employee referral bonuses, and much more are perks.

  • Equal Opportunity Employer

    GAN is committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the military and armed forces, or any other basis protected by country, federal, state, or local law. We are fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences, and values.

GAN Workplace & Culture

GAN offers an empowered work environment that encourages creativity, initiative, and professional growth. We provide a competitive salary and benefits package. 

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