Technical  Writer

Team Overview:

This role would join the growing global based team where the successful candidate will enjoy working in a dynamic, fast-paced, and exciting environment using the latest technologies. You will be comfortable working within an agile and creative development environment on a wide variety of exciting products and features, reacting to constantly evolving and rapidly expanding market.

Job Purpose:

GAN is looking for a talented technical writer to help create and update a modern documentation and user assistance infrastructure. You will be working closely with engineering, product marketing, and product management to create resources that enable customers.

Description of Job Responsibilities:

  • Plan, develop, organize, author and edit operational procedure documents, integration documents, and technical manuals
  • Maintain a comprehensive dictionary of technical terminology library of documentation
  • Analyse documents to maintain continuity of style of content
  • Manage updates and revisions to technical documentation
  • Other duties as assigned

 Requirements:

 

  • 3+ years of technical writing experience.
  • Strong written and verbal communications and experience working with content in multiple mediums.
  • Experience in agile methodologies
  • Able to build an internal/external knowledge base for using GAN's products and technologies
  • Experience writing guides for developers on how to use java, webapp (reactJS), REST API, and SQL technologies
  • Experience working cross-team, able to translate between developer and English
  • Experience in writing guides for marketers and customer service agents on how to use back offices, and tools.
  • Experience working with the following tools preferred: Confluence/JIRA, Git & BitBucket
  • Familiarity with working and experimenting with code samples to better understand the needs of API consumers.
  • Passionate about learning and developing.
  • Strong emotional IQ (EQ) and demonstrated ability to create relationships with new people quickly and easily and manage those relationships effectively over time
  • Ability to thrive in a fast-paced, deadline-driven environment
  • Self-motivated and solution-oriented
  • Highly organized with strong attention to detail and follow-through
  • Confident, strategic thinker
  • Strong presentations skills
  • Demonstrates ability to adapt to various Client corporate cultures
  • Excellent oral and written communication skills
  • Ability to plan strategically, but stay on top of tactical execution

 

Travel Requirements:

This role may require travel, as mutually agreed from time to time. International travel to GAN’s European offices may be required to facilitate training with other GAN team members.

 

Or, know someone who would be a perfect fit? Let them know!

Las Vegas, NV, US

89145
89145 Las Vegas Directions View page

Why work with GAN?

An opportunity to work and build a career in an established multinational company with a start-up feel and community.

  • GANtastic Culture

    We are a group of hard-working, smart individuals from all around the world. We value a healthy work/life balance, providing flexible work hours while offering a fun, lively, and supportive work environment - including activities like zoom happy hours and employee-friendly competitions (just wait until you submit your pet photos, talent videos, and written stories for prizes). We believe in helping the company flourish by championing each other's personal and professional growth.

    At GAN, you're more than just an employee - you're family.

  • Compensation and Benefits

    Competitive total compensation package - including generous Holiday (EU) / PTO (US) programs and company paid Bank Holidays (EU) / Holidays (US).

    Benefit packages are dependent on the country, as some countries have healthcare through the government. In addition, GAN offers pension plans (EU) / 401(k) matching (US), paid maternity and paternity leave, and health and wellness coverage in the US (including medical, dental and vision, HSA, short-term and long-term disability insurance, and life insurance).

  • GAN Perks

    Fitness, gym, and sports reimbursement programs or vouchers, payday drinks, social events and competitions, employee referral bonuses, and much more are perks.

  • Equal Opportunity Employer

    GAN is committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the military and armed forces, or any other basis protected by country, federal, state, or local law. We are fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences, and values.

GAN Workplace & Culture

GAN offers an empowered work environment that encourages creativity, initiative, and professional growth. We provide a competitive salary and benefits package. 

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email
@gan.com
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